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Support

Need help with Lingvoo? We're here for you.

Contact Us

For questions, feedback, or bug reports, reach out via email:

ometaas3@gmail.com

We typically respond within 48 hours.

Frequently Asked Questions

How do I create an account?

Tap "Sign up" on the login screen and enter your name, email, and a password (minimum 6 characters). You'll be guided through a quick onboarding to set your level and goals.

Can I try the app without signing up?

Yes! You can use Demo Mode to explore the app. Demo data is stored locally on your device and won't be synced to the cloud.

How does the XP system work?

You earn XP (Experience Points) by completing lessons and quests. XP contributes to your level and leaderboard ranking. Keep learning daily to maintain your streak and earn bonus rewards.

What are streaks?

Streaks track how many consecutive days you've completed at least one lesson. The longer your streak, the more motivated you'll stay. Missing a day resets your streak to zero.

How are lessons personalized?

During onboarding, you select your English level (beginner, intermediate, advanced), your learning goal (daily life, travel, business, exam prep), and daily target. Lingvoo uses these to recommend appropriate lessons.

Is my data safe?

Yes. Your data is stored securely using Supabase with encrypted transmission and row-level security. Passwords are hashed and never stored in plain text. See our Privacy Policy for full details.

Can I delete my account?

Yes. You can request account deletion by contacting us at ometaas3@gmail.com. All your data will be permanently removed within 30 days.

I forgot my password. What do I do?

Tap "Forgot password?" on the login screen and enter your email. You'll receive a password reset link in your inbox.

Does the app work offline?

Basic features require an internet connection since your data is synced to the cloud. However, some cached content may be available offline.

How do I change the app theme?

Go to the Profile tab and toggle "Dark Mode" on or off. Your theme preference is saved locally on your device.

Where does the lesson content come from?

All lesson content is originally created by the Lingvoo team. Our lessons are structured according to CEFR (Common European Framework of Reference for Languages) proficiency levels (A1-C2). Vocabulary selection is guided by widely recognized high-frequency word lists such as those published by Oxford University Press and Cambridge English. No copyrighted third-party content is reproduced in the app.

Is Lingvoo free to use?

Yes, Lingvoo is currently free to use with all features available at no cost.